On-Demand Website Care

Having technical issues with your small business website?
Don't panic, let us help your business. Get BugCrew retainer for year-round technical support.

BugCrew is an on-demand technical support service for small businesses (SMEs) which are looking for year-round quick turnaround on their website issues, enhancements and features development plans.

Committed & Prompt

We understand how bugs and issues can impact a growing business. We’re committed and prompt in your request for action.

SMEs Ready

Small businesses might enjoy our hassle free retainer bug fixing and feature development service which will allow them to focus more on what matters.

Experts & Reliable

We have over 13+ years of industry experience in our technology stack. We care about our customer's business values. Trust us on this.

Our Expertise

We fix basic to advanced website bugs and issues.
Leave your technical worries for BugCrew to handle, focus on your business priorities.

Website Layout and Style Issues (HTML/CSS bugs)

Have bugs and issues relating to website layout and styling? We will fix them in no time.

JavaScript Bugs and Issues

Broken Social Media Buttons, Sliders, Color boxes, Alerts and Modal popups? Ajax forms stopped working? Let’s have a look.

PHP/MySQL Bugs and Issues

Getting errors on website? Want to change content in a custom built CMS or dynamic website? We cover them.

WordPress Bug Fixes

Have a WordPress website with bugs? Are you looking to add a new feature into your WordPress website? Get in touch.

eCommerce issue fixes

Get PayPal/Stripe or your choice of Payment gateway integrated into your website or apps. Fix Shopify or WooCommerce issues

End to end prototyping

Do you have an idea that you want to build a MVP prototype for? We'd be glad to offer an ongoing help. Get in touch.

How it works

It's all starts with trust in us and in our experience fixing bugs

Contact Us

Submit the Get Started with BugCrew form.

Contract & Pay

Get a quote and a yearly retainer contract. Wire 25% advanced payment and pay 25% of the retainer quarterly.

Peace of mind

We fix the issues as you report them on ongoing basis.

We deliver very best of what PHP ecosystem has to offer

What our clients are saying

I hired Bhupal to fix and enhannce our website’s complex merchant system, requiring numerous payment options with several commodity types, for my XAT testing project on a custom PHP and mySQL platform. Bhupal’s proficiency with his design & programming skills, and his ability to carefully listen and efficiently act on my company’s evolving needs, has exceeded my most optimistic expectations.

Tom Urtis

CEO, Atlas Programming Management

(Microsoft Excel MVP, 2008 - Present)

San Francisco, California

https://www.AtlasPM.com

Fix Request Types

It couldn't have been better than this

CHECK-INS

Bug and issue discovery
Design and technical review
Problem Identification
3 hours turnaround
Getting Started Report

EMERGENCY ISSUES

1 Emergency Issue
Bug and issues fix
Website backup/restore
1-5 hours turnaround
Fix Report

ONGOING RETAINER

Unlimited bugs and issues
Quick turnaround
Website backup/restore
Peace of mind
Quarterly Fix Report

Get Started with BugCrew

Meet the Owner

Bhupal Sapkota

I started my career out as a web developer for a Dutch Offshore Development company back in 2010, learning a range of skills from web development, social media management, SEO, mobile apps development. I co-founded and ran Semicolon Developers for 5 years (2010-2015). During that period I founded and ran local chapter of Google Developers Group (GDG) in Kathmandu and worked closely with Google's developer relation team. After 2015 earthquake in Nepal I moved to the US and worked there in startups as a full stack developer consultant for 3 years. Over the years I have worked for various companies improving my technical and leadership skills as well as learning new web development techniques and skills. Now, I have decided to start my own company, offering small and medium-sized businesses the same website development, webmaster and technical support expertise that I have developed over the last 13+ years of my professional career.

FAQs

Frequently Asked Questions

What technologies do you work with?

We fix bugs and issues for businessess running their websites and apps with technologies like HTML, CSS, JavaScript, jQuery, Vue.js, React, Node.js, PHP, MySQL, WordPress, WooCommerce, CodeIgniter, Laravel, Yii.
How long until my issue is fixed?

It depends on how intensive is the issue but most emergency issues will be fixed within 1-5 hours of us receiving your website credentials after the contract is agreed upon. Upto 5 non emergency issues will be solved within 1-5 working days.
Do you build websites from scratch?

Yes we do build MVP and prototypes for startups and entrepreneurs. Developement contracts will be on monthly retainer. Please contact us for a quote.
Where are you located?

Our head of sales operates from San Francisco, California while our technical and administrative team work from BugCrew HQ - Kathmandu.

Your professional web presence
is just a click away

USA Contact

[email protected]

1222 Harrison St #7504,
San Francisco, CA, 94103

+1 415-265-8528

Administrative Office

Berkeley Computer Pvt. Ltd.

Parbati Marga, Thapathali #11

Kathmandu, Nepal

+977 986-905-4826

Blog

Common website issues